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To Place an Order

Please send us your order by email – info@iceboxcafe.com. Once we receive your order we will contact you to confirm the order and take payment information. If you have questions please call us at (305) 538-8448 and our assistant will be glad to help you.

Handling Instructions

Our homemade desserts are shipped frozen and in perfect condition. They are packed with a dry ice pouch, so please make sure that you use gloves or a towel when handling the dry ice as it may cause burns.

For best results, please follow these simple directions:

  • To eat the next day: remove from packaging and place cake in refrigerator overnight.
  • To store frozen for future consumption: place the entire box in freezer and follow above directions when ready to eat.

Shelf Life

Freezer: 1 month
Refrigerator: 3-7 days

Quality

We guarantee that all our homemade desserts are made under the highest safety and quality conditions. Icebox Cafe’s dessert products are:

  • all-natural
  • have no artificial colors
  • have no artificial flavors

Our Mission

At the Icebox Cafe, your satisfaction is very important. If for some reason you are not completely satisfied, please contact us at (305) 538-8448 or by email at info@iceboxcafe.com

Shipping

We will ship your order within 3 business days of ordering. If you need us to rush your delivery or have a specific delivery date, please make sure to indicate that on your order.

We offer a Standard Overnight rate. All shipments are made with FedEx. Delivery is available Tuesday through Friday only; no Saturday, Sunday, Monday or holiday deliveries.

If you or the recipient of your gift are not home when delivery is attempted, we have arranged with FedEx to leave the package at the door.

FedEx guarantees delivery by 3 p.m.
All ship-to addresses must be street addresses (FedEx will not deliver to PO Boxes).
The customer is responsible for entering the right ship-to address when ordering. We will not be able to reimburse you in case of mistake.
We ship to the 48 contiguous United States.

We are unable to ship internationally at this time.

Sales Tax

We do not charge sales tax if shipped outside of the state of Florida. Orders shipped within Florida will be charged with 7% Tax.